Support

Support

for all other inquires please contact support@sofarocean.com
Spotter Documentation & Onboarding
All product documentation, spec sheets, and more.
Smart Mooring Documentation & Onboarding
All product documentation, spec sheets, and more.
Cellular Support Documentation
Documentation for cellular-equipped Spotters.
Spotter Data Modes
Learn about the different Spotter Data Modes.
Spotter Data Access
Learn about data access, including dashboards, API, & SD card.
Spotter Data: Subscription, Renewals, and Pricing
Learn more about data subscriptions, renewals, and pricing.
Spotter FAQ
Explore frequently asked questions about the Spotter Platform.
Firmware Updates
Learn more about updates to Spotter firmware.
Parsing Script
Open-source parsing script for SD card data.
Tutorial Videos
Access Spotter tutorial videos.
Return Policy
Read our Spotter return policy.
Terms of Sale
Read our Terms of Sale policy.